Worst experience ever! The on-line staff was pleasant and professional. When we got to the location it was under construction. Many of the roads were blocked with construction materials. Our Long-distance van-line couldn't get to our location. The owner of the facility was rude , abusive and unprofessional. Instead of helping us , he threw us off his property!!!
I have had such a pleasant interaction with the staff. Steve is the only name that I can remember, he was patient and walked me through the whole move-in process. The other young woman(I just cannot remember her name) was very helpful. I received my lease to sign almost immediately and other pertinent paperwork. The process seems to be seamless. I would HIGHLY recommend them if you have storage needs.
Located a few minutes south of Chapel Hill this place was great. I was able to set up everything over the phone and via email beforehand. Customer service was great, they responded promptly to any question I had. I also am only paying a quarter of what I would have in I used a storage facility in Chapel Hill, can't beat that.
Good follow up and quick sign up
Didn't need as much space after removing things from my unit. Shernel from American Self-Storage gave me a great deal on a smaller, climate controlled space.
I would never go to any of his facilities again!!! The worst experience!!!!
American Self Storage is a US Storage based in Pittsboro, North Carolina. American Self Storage is located at 6308 US-64, Pittsboro, NC 27312, USA.
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